Below you will find our Privacy Policy. If you have any questions feel free to contact us by e-mail info@prominens.hr
We collect your personal information when booking or subscribing to the newsletter. The information we request from you in the booking process are: your name, date of birth, phone number and e-mail address. When subscribing to the newsletter we only ask for your e-mail address that is stored in the computer database and web server for e-mail marketing and serves for promotional purposes only.
The information provided in the booking process is stored together with information about the type of accommodation you would like to book, the time of your trip and the reference number. This information provides us with the possibility of completing the booking, i.e. issuing the accompanying documentation and vouchers, as well as tracking the payments.
Our websites use the Google Analytics web analytics service by Google.inc that uses tracking code in the client's browser to collect visitor data while viewing the site and sends them to Google's database. The data that Google Analytics collects are: language, browser, device, operating system, and traffic source.
If you are interested in getting news and special offers regularly, you can subscribe to our newsletter. In order to receive the newsletter, you are advised to subscribe on our web site. Newsletter is sent several times a year and includes news, special offers, vacation tips etc. If you have signed up for the newsletter, you can always unsubscribe by clicking the link at the bottom of the e-mail.
We also send the newsletter to contacts who have expressed interest in our services. You can always unsubscribe if you do not want to receive our newsletters via the link at the bottom of the email.
The collected information is stored for 5 years.
Data is kept unencrypted but protected against unauthorized use. We use advanced firewall and antivirus protection from unauthorized access to the system in order to protect your personal information.
The collected data is used by our employees and only for the aforementioned purposes and by external associates (channel manager, SMS software, newsletter software, excursion organizers, drivers, hosts, etc.). All customer information is strictly confidential and accessible to external collaborators only if such information is required to complete a certain task. All parties are responsible for respecting the privacy principle.
If you want to delete your information from our system or you have any questions please contact us:
Your questions or comments will be processed professionally and confidentially in the shortest possible time period.
All changes to our Privacy Statement will be posted on this page in a timely manner.